What is Mediation?
A mediator is a neutral third party member who knows how to design conversations to get to the root of the problem. The role of the Mediator is to chase the accuracy of what is being said and help identify underlying needs. The object of conflict resolution isn't to make the conflict go away but to gain insights into the reason why conflict has occurred and transform it into a problem that can be solved.
Mediation has a high success rate because it fosters a safe environment that finally gets to the core of the conflict. A skilled mediator pays close attention to the emotional dynamics of situation, acknowledging the emotional undercurrents, and helping people deepen their capacity to understand one another and ultimately themselves. Conflicts are seen as systems, not events. What we see as the problem is often only the surface of a deeper pattern. Mediation helps to address these patterns and put the proper system in place to avoid future conflict, and if wanted, ment relationships.
The Principles of Mediation:
- Neutral and non-judgmental:
- We remain impartial, focusing on facilitating conversation, not taking sides.
- Confidential:
- Your discussions are private and protected.
- Self-determination:
- You control the outcome of your dispute.
- Voluntary:
- Participation is always your choice.
- Informed consent:
- You are fully aware and agree to the process. The mediator checks in every step of the way to ensure consent and comfort.
- Honest communication:
- We encourage open and truthful dialogue.
- Chasing accuracy:
- We help clarify what is being said to avoid misunderstandings.
- Structured for productivity:
- Conversations are designed to stay on track and lead to solutions.